✨ Frequently Asked Questions

What is included with my new puppy?

Each puppy comes fully prepared for a smooth transition into their forever home. Your new companion will include:

• First round of vaccinations

• Dewormed and health checked by a licensed veterinarian

• Written health guarantee

• Microchip for identification and safety

• AKC registration paperwork

• Care folder with helpful information

• A small bag of their current food

• A cozy “snuggle blanket” that smells like mom for comfort

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What age can my puppy go home?

All puppies are ready to go to their new homes at 8 weeks old, once they’ve received proper veterinary care and socialization.

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How big will my puppy get?

Our puppies are estimated to stay under 10 pounds fully grown, though individual size can vary slightly based on genetics.

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What payment methods do you accept?

For your convenience, we accept credit/debit cards, Afterpay, Klarna, Zelle, and Venmo for all transactions.

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Do you offer pickup and delivery options?

Yes! We offer several safe and flexible options for getting your puppy home, including:

• Professional flight nanny service ✈️

• Local pickup from my home in Newport News, VA

• Meet-up within 30 minutes of my location

• Ground transportation

• Meeting at a nearby airport

Each option may include an additional cost and we’ll go over all details together to find what works best for you.

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How much are your puppies?

Our puppies range from $2,500 to $3,000, depending on coat color, markings and lineage.

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How much is the puppy deposit?

A $500 non-refundable deposit is required to reserve your chosen puppy. The remaining balance is due before pickup or delivery.

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Can I meet the puppies?

Absolutely! You’re welcome to schedule a meet-and-greet to visit the puppies and their parents in person. I also offer FaceTime appointments for families who are out of state.

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Are the parents health tested?

Yes, all of our sires and dams are Embark DNA and health tested to ensure the best possible genetics and long-term well-being for every puppy.

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Are the puppies socialized?

Yes! From an early age, our puppies are lovingly socialized with other dogs, cats and children in the home. They’re also gradually introduced to everyday household sounds such as vacuums, TV and doors helping them adjust easily to family life.

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Are your litters registered?

Yes, every litter from Nel’s Designer Pomeranians is AKC registered with full rights.

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Do you have a contract?

Yes, every client adopting a puppy from us signs a detailed purchase agreement to protect both parties and ensure the puppy’s continued care. The contract is available to read in advance on our website.

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Where are you located?

Nel’s Designer Pomeranians is proudly located in Newport News, Virginia.